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At Noble Ridge, we are committed to ensuring an extraordinary experience for each of The Round Table members with this exclusive wine club program.
You will receive 6 bottles of wine 3 times a year, spring, summer and fall curated by our Winemaker, Benoit Gauthier and our In-House Sommelier, Preston Radford. Now with the opportunity to partially customize your shipments!
Opportunity to opt in for a 4th shipment in November, just in time for the holidays, with your choice of specially selected wines.
First Invitation to Noble Ridge Signature Events such as Harvest Work Day, Vine Dining and exclusive access to Member only events.
Priority access to limited, library wines and first
choice to purchase limited production releases such as King’s Ransom and The One.
Earn 10% of your purchases (including King’s Ransom Wines) back in LOYALTY points to use on wine, merchandise or events.
Complimentary Tours and “Noble Flight” Tastings at our Wine Shop. The Round Table members are welcome to invite up to 3 guests on these complimentary tours.
*Please book ahead for a vineyard tour.
Access to our VIP Tasting Lounge along with specialty glassware for a Premium Tasting which includes a flight of our King’s Ransom, Sparkling, limited production and library wines. (1 Premium flight for 2 included in your membership annually. Regular price $25.00/person).
Access to preferred seating in the picnic area. Reservations required.
And don’t forget, you can always ORDER ONLINE anytime, enjoy FREE SHIPPING when you purchase 12 bottles or more!
THE WINE CLUB FAQs
Can I choose my own wine?
Wines are pre-selected by our in-house Sommelier and Winemaker before each shipment. New for 2023 - Members are now able to partially customize their shipments based on the wines available. You still will have curated wines but will be able to customize 50% of your shipment.
How do I change my billing / shipping address?
You can update online by logging in to your account at nobleridge.com. After logging in, click on your name at the top of the page to access your Wine Club member profile.
I haven't received any communication from the Wine Club, is something wrong?
We do all of our communication through email. Receipts, tracking numbers, and information regarding member benefits are all sent through email so make sure that you have provided us with the correct email address.
Often members will find Wine Club communication is filtered into a junk mail box if they have moderate to high spam settings turned on. You will want to make sure that you have [email protected] added to your safe senders list to ensure you are receiving the wine club communications.
Please note that if your membership has been purchased for you as a gift - emails are being sent to the person who has purchased it for you. Please have them forward Wine Club communication to your email address. At this time our system only allows emails to be sent to the billing email address, we will make sure to notify our members if this changes in the future.
How do I update my credit card information?
You can update online at nobleridge.com by logging in to your account using the username and password created at signup. After logging in, click on your name at the top of the page to access your Wine Club member profile.
Forgot your username or password? Click here to reset using your email.
How do I switch clubs?
If you wish to switch which club you are in, you can contact us directly at [email protected] or by phone 250.497.7945 and we can make that change to your membership for you.
Help! I've forgotten my password and can't log in to the Noble Ridge Website (www.nobleridge.com)
If you have forgotten your username or password you can reset it using your email.
What company do you use to ship my wine club package?
We use ATS Healthcare for the majority of our wine club members (some remote areas that ATS does not service we will source and appropriate alternative courier) and online orders. We have chosen ATS based on temperature-controlled shipping to ensure that your wine arrives in the best condition possible. ATS requires a signature from an adult 19 years or older to deliver wine. They will not leave wine on the doorstep.
How do I track my order?
You will receive an e-mail notification the moment ATS picks up your shipment. This is an automated service that is offered to ensure you can keep track of your shipments.
I am going on vacation; can I place my membership on hold for a few weeks/months?
A hold may be placed on your Wine Club membership. In order to place a hold, we require a start date and an end date. During the time of the hold, you will not be eligible for any member benefits (events, loyalty points, complimentary tastings, etc). If you are going away for vacation over the winter and wish to place your membership on hold, please contact us at 250.497.7945 and we would be delighted to assist you!
Holds must be placed by calling the Round Table or via email at [email protected] .
Only one hold may be placed at a time, and each time you want to put your membership on hold a new request must be made (eg. the club will resume until you call to place it on hold again).
How do I cancel my membership?
All Wine Club cancellations must be done before the month's club order has been processed. After the club order has been processed any changes will be effective for the following shipment. Club orders are processed in the second half of the month so if you wish to cancel, please make sure you provide notice to [email protected] within the first few days of the month. All cancellation requests made after the order has been processed will be made effective for the following shipment.
ABOUT OUR LOYALTY POINTS PROGRAM
How are Loyalty Points calculated?
Loyalty Points are earned and redeemed on the subtotal of all purchases made in the tasting room, online and wine club shipments. (taxes and shipping are not included.)
How many Loyalty Points are earned in a purchase?
You will receive 1 point for every dollar purchased, based on the subtotal of the purchase – excluding taxes and shipping.
How can I redeem my Loyalty Points?
Loyalty Points can be redeemed on any purchase in the Tasting Room and Online, including Wine, Accessories and Events.
What are my Loyalty Points worth?
Loyalty Points are redeemed at a rate of 10 points = $1.00
Can I use my Loyalty Points as payment for my regular Wine Club Shipments?
At this time, Loyalty Points cannot be used as payment for Wine Club Shipments.
I used my points as payment – why did I not earn points on this purchase?
Loyalty Points are not earned on purchases or portions of a purchase that Loyalty points are used as the payment.
My Round Table Wine Club Membership is on hold – can I still earn Loyalty Points?
Loyalty points can only be earned when your membership is active and up to date.
What happens to my points if I cancel my membership?
While you will no longer be able to earn points. Any points that have been accumulated will be available to use for purchases. Loyalty points do not have an expiry date.
How do I know how many points I have?
When you log into your account you will now see a section in your dashboard that will have your points balance and dollar value of your points, as well as a history of points earned and redeemed.
How do I redeem my points online?
You will have to be logged into your account – once you have made your selection (wine, accessories, event tickets) there will be a section at checkout that tells you how many points you currently have and how many points you can use for your purchase. Just enter the amount of points you wish to use, and it will apply them to your purchase.